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NEW QUESTION # 159
Scenario 7: POLKA is a car manufacturing company based in Stockholm, Sweden. The company has around 14,000 employees working in different sectors which help with the design, painting, assembling, and test drives of the final product. The company is widely known for its qualitative products and affordable prices. In order to retain their reputation, POLKA implemented a quality management system (QMS) based on ISO 9001.
Before applying for certification, the company decided to conduct an internal audit to check whether there are any nonconformities in their QMS and if the requirements of ISO 9001 are being fulfilled.
The top management appointed Sean, the internal auditor, as the team leader of the internal audit team. Sean required from the top management to have unrestricted access to the employees and executives of POLKA and to the documented information. Furthermore, Sean required to establish a team with a large number of auditors, considering the size and the complexity of the organization. The top management of POLKA agreed with Sean's requirements.
The top management, in cooperation with Sean, assigned 10 more employees to the audit team.
Following that. Sean planned the audit activities and assigned the roles and responsibilities to each auditor. They began by interviewing employees of different manufacturing departments to check whether they are aware of the process of the QMS implementation. While conducting these activities, one of the auditors asked Sean for permission to audit the department in which he worked on a daily basis, as he was very familiar with the processes of the department.
Along the way, the teams findings showed that the staff were trained, documented information was updated, and the QMS fulfilled the requirements of ISO 9001. The internal audit took three weeks to complete, and on the last week the audit team held a final meeting The team shared their results and together drafted the audit report This report was submitted to the top management of the company. The report was maintained as documented information, and was available to the relevant interested parties.
Based on the scenario above, answer the following question:
Based on Scenario 7, the team worked together to draft the final audit report. Is this acceptable?
Answer: A
Explanation:
Comprehensive and Detailed In-Depth Explanation:
According to ISO 19011:2018, Clause 6.4.9 (Audit Conclusions & Reporting):
* One consolidated audit report should be drafted based on all team members' findings.
* Each auditor does not draft separate reports (B) unless explicitly required.
Thus, A is the correct answer.
Reference:
ISO 19011:2018, Clause 6.4.9 (Audit Conclusions & Reporting)
NEW QUESTION # 160
What is an advantage of group interviews?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:Group interviews allow auditors to gather more information in less time by:
* Obtaining input from multiple participants simultaneously.
* Encouraging discussions that might highlight inconsistencies.
* Reducing the number of individual interviews needed.
While auditors strive for fairness, equal time for each interviewee is not guaranteed, and paying attention to each individual is more difficult in a group setting.
NEW QUESTION # 161
Which of the following subjects should an auditor discuss when communicating with the auditee's top management?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
During communication with top management, the auditor should discuss:
* The quality policy (ISO 9001:2015, Clause 5.2.1), ensuring that it is established, communicated, and understood.
* Internal audits (ISO 9001:2015, Clause 9.2), verifying that they are planned and effectively implemented.
These discussions help assess leadership commitment and the effectiveness of the QMS.
Reference:
ISO 9001:2015, Clause 5.2.1 (Establishing the Quality Policy)
ISO 9001:2015, Clause 9.2 (Internal Audit)
NEW QUESTION # 162
Scenario 7: POLKA is a car manufacturing company based in Stockholm, Sweden. The company has around 14,000 employees working in different sectors which help with the design, painting, assembling, and test drives of the final product. The company is widely known for its qualitative products and affordable prices. In order to retain their reputation, POLKA implemented a quality management system (QMS) based on ISO 9001.
Before applying for certification, the company decided to conduct an internal audit to check whether there are any nonconformities in their QMS and if the requirements of ISO 9001 are being fulfilled.
The top management appointed Sean, the internal auditor, as the team leader of the internal audit team. Sean required from the top management to have unrestricted access to the employees and executives of POLKA and to the documented information. Furthermore, Sean required to establish a team with a large number of auditors, considering the size and the complexity of the organization. The top management of POLKA agreed with Sean's requirements.
The top management, in cooperation with Sean, assigned 10 more employees to the audit team.
Following that. Sean planned the audit activities and assigned the roles and responsibilities to each auditor. They began by interviewing employees of different manufacturing departments to check whether they are aware of the process of the QMS implementation. While conducting these activities, one of the auditors asked Sean for permission to audit the department in which he worked on a daily basis, as he was very familiar with the processes of the department.
Along the way, the teams findings showed that the staff were trained, documented information was updated, and the QMS fulfilled the requirements of ISO 9001. The internal audit took three weeks to complete, and on the last week the audit team held a final meeting The team shared their results and together drafted the audit report This report was submitted to the top management of the company. The report was maintained as documented information, and was available to the relevant interested parties.
Based on the scenario above, answer the following question:
Ten employees of POLKA were part of the audit team that conducted the internal audit. Is this acceptable?
Answer: B
Explanation:
Comprehensive and Detailed In-Depth Explanation:
According to ISO 9001:2015, Clause 9.2 (Internal Audit):
* Internal audits are conducted by employees of the company who are trained as auditors.
* External auditors are not mandatory unless required by the organization.
Thus, A is the correct answer.
Reference:
ISO 9001:2015, Clause 9.2 (Internal Audit)
NEW QUESTION # 163
What must the auditor consider in order to mitigate audit risks and obtain reasonable assurance?
Answer: C
Explanation:
Comprehensive and Detailed In-Depth Explanation:
Auditors must focus on key processes that impact QMS effectiveness to ensure audit risks are minimized.
Clause References:
* ISO 19011:2018, Clause 6.3 - Managing Audit Risk: Auditors should prioritize critical processes to obtain reasonable assurance.
Why is the Correct Answer A?
* Some processes are critical (e.g., production quality, customer complaints handling).
* If these material processes fail, the QMS could collapse.
Why are the Other Options Incorrect?
* B (Needs of internal parties) # Important, but not the primary focus for reducing audit risk.
* C (Previous audit results) # Useful for improvement but does not directly reduce current audit risks
.
* D (Financial risks) # ISO 9001 focuses on quality risks, not financial risks.
Reference:
ISO 19011:2018, Clause 6.3 - Managing Audit Risk
NEW QUESTION # 164
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