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Preparing for the MB-210 exam requires a deep understanding of sales processes and a thorough knowledge of Microsoft Dynamics 365 Sales. Candidates should have experience in implementing and configuring Dynamics 365 Sales solutions, as well as a solid understanding of sales management best practices. Microsoft offers a range of training resources, study guides, and practice exams to help candidates prepare for the MB-210 Exam and achieve certification as a Dynamics 365 Sales Functional Consultant.
NEW QUESTION # 33
You manage a Dynamics 365 environment for Sales. You create the following rule items to respond to inbound emails from potential customers:
* Emails that contain the words support or help must create a new high-priority case.
* Emails that contain the words buy or purchase must create a warm-lead record. The words buy and purchase are more important than support or help.
* Emails that specifically mention ProductA must always create a hot lead for that product regardless of other words mentioned.
* If none of the targeted words are present in an email, a cold lead must be created.
You need to configure the order in which rule items are processed.
In which order should you run the rule items? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 34
A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
The customer is now ready to complete the purchase.
You need to create a quote from the opportunity.
Solution: Convert the Opportunity to a quote.
Does the solution meet the goal?
Answer: A
Explanation:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/convert-opportunity-quotesales-
NEW QUESTION # 35
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A customer recently visited one of your retail outlets. You created an opportunity for the customer for a large purchase.
The customer is now ready to complete the purchase.
You need to create a quote from the opportunity.
Solution: Convert the Opportunity to a quote.
Does the solution meet the goal?
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/convert- opportunity-quote-sales-order-invoice
NEW QUESTION # 36
You are a Dynamics 365 Sales administrator. The sales team has questions about competitor tracking.
You need to provide answers to the questions from the sales team.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 37
Hotspot Question
You are a Dynamics 365 for Sales environment.
You need to implement the Social Selling Assistant.
What should you configure? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 38
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