Refund Policy 

Refund and Returns Policy 

At BRM Analytics, we strive to provide the best possible online education experience. However, we understand that circumstances may arise where you may need to request a refund. This Refund Policy outlines the terms and conditions under which refunds may be granted for our online courses.
1. General Refund Policy
Eligibility: Refund requests will only be considered if they are submitted within 10 days of purchase. After this period, no refunds will be issued.
Non-Refundable Fees: Any administrative fees, processing fees, or taxes associated with the purchase of courses are non-refundable.
Partial Refunds: If you have accessed or completed a significant portion of the course, we reserve the right to issue a partial refund based on the percentage of the course completed.
2. Refund Conditions
Refunds will be granted under the following conditions:
Course Cancellation: If a course is canceled by BRM Analytics due to unforeseen circumstances, you will receive a full refund.
Technical Issues: If you experience technical issues that prevent you from accessing the course content, and we are unable to resolve the issue within a reasonable time frame, you may be eligible for a refund.
Course Dissatisfaction: If you are not satisfied with the course content, you may request a refund within [X] days of purchase. Please provide specific reasons for your dissatisfaction, as this will help us improve our offerings.
3. Refund Process
Request Submission: To request a refund, please contact our support team at hello@brmanalytics.com with your order details and reason for the refund request.
Processing Time: Once your refund request is received, we will review it and notify you of the approval or rejection of your refund within 7 to 10 business days.
Refund Method: If your refund is approved, it will be processed through the original payment method used during purchase. Please allow 7 business days for the refund to reflect in your account.
4. Exceptions to the Refund Policy
Non-Refundable Courses: Certain courses, such as those that provide downloadable resources, certifications, or personalized coaching, may be non-refundable. These courses will be clearly marked as non-refundable on the course page.
Promotional Offers: Courses purchased during special promotions or with discount codes may be non-refundable or subject to different refund terms, which will be communicated during the promotion.
5. Dispute Resolution
If you have any disputes regarding a refund, please contact us directly at hello@brmanalytics.com We are committed to resolving any issues in a fair and timely manner.
6. Changes to the Refund Policy
BRM Analytics reserves the right to modify or update this Refund Policy at any time. Any changes will be posted on our website with an updated “Last Updated” date. It is your responsibility to review this policy periodically.
7. Contact Information
If you have any questions or concerns about this Refund Policy, please contact us at info@brmanalytics.com